To personer i rullestol ved plattformen, mens en assistent bruker rampe for ombordstigning til The Arctic Train.

Availability

Visit Narvik works to ensure that the Narvik region is an accessible and inclusive destination. Needs vary from person to person, and good planning can make it easier to find accommodation, transport and experiences that suit you.

The Narvik region offers great contrasts, from a compact city center to fjords, valleys and steep mountain areas. In Narvik, hotels, restaurants, shops, cultural offerings and transport are relatively close together, while both terrain, weather and season can affect how easy it is to get around.

Accessibility is not just about physical accessibility either. Vision, hearing, allergies, cognitive needs, non-visible disabilities and the need for a companion or assistance can be just as important when planning a trip.

Therefore, we recommend that you investigate the specific conditions at the place you are going to visit, and contact us directly if you need a specific type of facilitation.

Plan based on your needs

An entry marked as wheelchair accessible doesn't necessarily say everything you need to know. Door width, height differences, underlayment, size of elevator, design of bathrooms or how much assistance is available can have a big impact.

When you book accommodation, transport or activities, it can therefore be useful to provide specific information about what you need. For example, an electric wheelchair may have different requirements than a manual chair, while other guests may have needs related to vision, hearing, allergies, reduced endurance or a need for peace and predictability.

Visit Norway also recommends travellers with accessibility needs to investigate the conditions in advance and contact the company directly when the online information is not sufficient.

Accessibility in Narvik city center

Narvik city center is compact, and many hotels, restaurants, shops and attractions are located within a relatively small area. At the same time, the city is located between the fjord and the mountains, and some streets and areas have a gradient. Therefore, a distance that looks short on the map may be experienced differently depending on mobility and means of transport.

Several businesses have lifts, step-free access, accessible toilets or other facilitation. Visit Narvik's own partner listings contain information about, among other things, wheelchair accessibility, lifts, ramps, adapted bathrooms, allergy-friendly rooms and adaptations for vision and hearing where the actors have reported this.

Use the information as a starting point, but contact the venue directly if a particular solution is crucial for your visit.

Winter can affect accessibility

Winter is an important part of life in the Narvik region, but snow and ice can make accessibility more demanding, especially for people who use wheelchairs, walkers or other assistive devices. This is a general challenge when travelling in Northern Norway.

Narvik municipality carries out plowing and spreading of municipal roads and selected sidewalks, stairs and walkways, but weather and snowfall can still affect the conditions throughout the day.

Feel free to allow a little extra time in winter, and ask the hotel, activity provider or tourist information about local conditions if you are unsure about accessibility.

Hotels and accommodation

The facilitation varies between accommodations in the region. Visit Narvik's overview includes hotels and other accommodations with accessible rooms, elevators, ramps, adapted bathrooms or allergy-friendly alternatives.

However, it is important to investigate whether the solution actually suits your needs before ordering. An "accessible room" can be designed differently from hotel to hotel.

Please contact the property if you need specific information about, for example, step-free access, bed height, space by the bed, shower solution, grab bars, lift, parking, allergy adaptation or other conditions.

Bus and public transport

The city buses in Narvik are wheelchair accessible, and the regional buses follow similar accessibility requirements. A walker and stroller can also be brought.

At the same time, Reis Nordland informs about specific maximum dimensions and weight limits for wheelchairs. The restrictions also vary somewhat between city and regional buses, so users of larger or heavier electric wheelchairs should check the conditions before travelling.

This is an important distinction: The airport bus between Narvik and Harstad/Narvik Airport Evenes has different conditions than the ordinary scheduled buses. The airport bus's current information states that for safety and space reasons, they can only take manual wheelchairs within certain dimensions and weight limits, and that space must be reserved in advance.

Therefore, always check the relevant carrier before travel if you use a wheelchair or other larger aid.

Taxi and adapted transport

Taxis can be a flexible option if regular public transport does not suit your needs. Narvik Taxi states that they have larger vehicles for groups and people with special needs. Visit Narvik recommends informing the taxi company in advance if you need a specific type of vehicle or facilitation.

There are also tour bus operators in the region with more specialized equipment.

When booking, you should state whether you are using a manual or electric wheelchair and whether you will be sitting in the chair during transport.

Harstad/Narvik Airport Evenes

Avinor offers assistance to travelers with disabilities or reduced mobility at its airports. The service may include, among other things, assistance through the airport, when boarding and with a wheelchair. Avinor recommends that assistance is booked through the airline or travel agency at least 48 hours before departure.

Assistance is not just for people with reduced mobility. Avinor also describes facilitation for travellers with visual or hearing impairments and for people with non-visible disabilities, including autism, ADHD or other cognitive needs.

Specify your needs as specifically as possible when booking your trip.

Activities and experiences

The Narvik region contains everything from cultural and train trips close to the city to activities in fjord and mountain terrain. Availability therefore varies significantly from experience to experience.

Some offers have specific facilitation. Arctic Train states, for example, that the train on the trip between Narvik and Bjørnfjell has separate seats for wheelchair users. Other activities take place on natural surfaces, in snow, on the sea or in terrain where physical accessibility may be limited.

On Visit Narvik's website, we enter accessibility information on partner listings when this has been provided by the actors. Here you can find information about, among other things, wheelchair accessibility, lifts, ramps, accessible toilets and other facilitation.

This information should make planning easier, but we still recommend direct contact with the activity provider if you have a specific need.

Nature and accessibility

An adapted path is not necessarily the same as a universally designed path. Surface, elevation, width, resting opportunities and weather can affect how accessible a nature experience is.

This is especially important in the Narvik region, where the landscape can quickly go from city and fjord to steeper mountain terrain. If you want a nature experience with specific requirements for surface or accessibility, we recommend researching the trip carefully in advance or asking the tourist information about alternatives that suit you.

Travelling with a guide dog, service dog or companion

The rules may vary between carriers and businesses, so feel free to inform about the dog or companion already when booking.

On Reis Nordland's buses, special exceptions apply for guide dogs and working dogs from the ordinary rules for pets. In the case of flights, the airline must be informed in advance if you are travelling with a guide dog, so that the necessary arrangements can be made.

Reis Nordland also has a companion scheme where a person with a valid municipal companion certificate buys an ordinary ticket, while the companion travels for free. If your documentation is issued outside of Norway, we recommend checking with the carrier in advance what is accepted.

Accessibility is more than accessibility

We want accessibility information to be useful also for guests who have needs that aren't visible.

If you need reduced noise, extra time, clear information, allergy adaptation, help related to vision or hearing or other individual solutions, ask the provider what they can offer. It is better to describe what you need than to try to find a general label that meets the need.

Before you book

A few specific questions can make planning much easier:

  • Is the access step-free from the parking lot or stop to the entrance?
  • Is there an elevator, and is it big enough for my assistive device?
  • How are the toilet and bathroom designed?
  • What surface and climbs will I encounter during the activity?
  • Can I bring a wheelchair, walker or other assistive device?
  • Are there any size or weight restrictions?
  • Can I bring a guide dog or a service dog?
  • Can the activity be adapted if I need more time, breaks or other assistance?
  • Are there conditions related to vision, hearing, allergies or sensory needs I should be aware of?
  • Find adapted offers

At the same time, accessibility is an area that develops over time. If you discover inadequate information or have suggestions on how the Narvik region can be made easier to visit, Visit Narvik wants feedback from guests.

Do you have questions about accessibility?

Needs are different, and it is not always possible to find all answers in a product description.

Feel free to contact the Tourist Information before your trip if you need help finding accommodation, transport, restaurants or activities that suit your needs. We can help you move on to the relevant actors and make it easier to plan your stay in the Narvik region.